Perspective
The AI & Digital revolution by those who make it

Creating frictionless Customer Experiences with a curated CX ecosystem

1 March 2025 - Updated at 1 July 2025
Orange Business Orange Business
Digital transformation

Discover how CX leaders can simplify technology choices to create seamless, compliant ecosystems, enhancing customer interactions effectively.

Discover how CX leaders can simplify technology choices to create seamless, compliant ecosystems, enhancing customer interactions effectively.

What you’ll learn

  1. Understand how ecosystem maturity affects technology choices
  2. Cut through vendor noise and select best-fit solutions
  3. Identify and eliminate friction in fragmented tech stacks
  4. Balance automation and the human touch in customer journeys
  5. Make a compelling business case for a curated CX approach

Discover how to build a curated, high-performing CX ecosystem in a complex MarTech landscape of 11,000+ solutions.

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Orange Business Orange Business Orange Business

Orange Business, a global consulting and systems integration (CSI) Group, is a leader in Business Intelligence (BI) and CRM, and a major player in e-Business. We leverage a unique combination of technical, functional and industry specialization, as well as partnerships with all of the key…

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