Discover how CX leaders can simplify technology choices to create seamless, compliant ecosystems, enhancing customer interactions effectively.
What you’ll learn
- Understand how ecosystem maturity affects technology choices
- Cut through vendor noise and select best-fit solutions
- Identify and eliminate friction in fragmented tech stacks
- Balance automation and the human touch in customer journeys
- Make a compelling business case for a curated CX approach
Discover how to build a curated, high-performing CX ecosystem in a complex MarTech landscape of 11,000+ solutions.
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